Frequently Asked Questions
Everything you need to know about your Numbskull gear.
How do I determine the right size for my protective gear?
Each product page features a detailed sizing chart. We recommend measuring your dimensions with a flexible tape measure and comparing them to our specifications to ensure a secure, high-performance fit.
What is the standard shipping time for domestic orders?
Orders are typically processed within 24-48 hours. Standard domestic shipping usually takes 3-5 business days, while express options are available at checkout for athletes in a rush.
Does Numbskull offer a warranty on high-impact equipment?
Yes, all Numbskull equipment comes with a 12-month manufacturer warranty covering defects in materials and workmanship. This does not cover standard wear and tear from regular athletic use.
What is your return policy for worn items?
For hygiene and safety reasons, we can only accept returns on items that are in their original, unused condition with tags attached. You have 30 days from the date of delivery to initiate a return.
Are Numbskull products certified for professional competition?
Most of our gear meets international safety standards (CE and ASTM). Please check the specific product description for certification badges relevant to your specific sport and governing body.
How should I clean and maintain my sports gear?
To prolong the life of your gear, we recommend hand washing with mild detergent and air drying away from direct sunlight. Avoid machine washing or high-heat dryers as they can compromise structural integrity.